Transferring phone systems

The Verizon saga gets curiouser and curiouser. It seems there are multiple people around my circle of acquaintances that have been having Verizon troubles. Apprently, Verizon now believes it can only make money from its FIOS bundle. It WANTS to lose customers with land lines as these are not profitable. They no longer have their own technicians, but contract the work because it does not pay them to keep technicians on payroll. If you have trouble with a land line, you wait weeks for service and the service never occurs. If you sign up for FIOS, they can take care of you in a matter of days. Tonight, there is no dial tone on my Verizon land line. At this point I have no way to know why that is so. The new wireless phone is not yet receiving calls, so the transfer is not yet complete. I can make calls on the new wirelss, but I cannot yet receive them. I was able to set up voicemail this evening. But if you call my number right now, it just rings and rings and rings. I am anxious for this all to be history. I would like to know that I have reliable phone service. Come on, Monday! Oh, did you notice my brain fart? What is the difference between chord and cord? Musical knowledge crowding out other knowledge?